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SACCO core banking software and payment systems for East Africa

Since 2017 we have built core banking, mobile and agency banking, M-Pesa payments, eKYC and reconciliation for SACCOs, microfinance institutions and banks, and connect other mobile money.

What this practice covers

Core banking for SACCOs and MFIs

Member accounts, savings and loans in one core system, so members, staff and management work from the same records.

Payments that settle where they should

M-Pesa STK Push and B2C, other mobile money such as Airtel Money and MTN MoMo, and interoperability between banks, microfinance institutions and mobile money.

Digital onboarding and eKYC

Remote onboarding with identity checks and face liveness, plus biometric and smart-card enrolment for large beneficiary programmes.

Reconciliation without the spreadsheet

A reconciliation engine that matches transactions across your systems and statements, and lists the exceptions for a person to resolve.

People queue at the counters of a banking hall while others wait on wooden benches

Services in this practice

How we can work together

Payments integration

M-Pesa Daraja and other mobile money collections and payouts, and interoperability between institutions, built with reconciliation and settlement in from the start.

The systems behind the counter, the app and the agent

Since 2017 we have built the banking, payments and identity systems that East African financial institutions run on. We work with SACCOs, microfinance institutions and banks, usually alongside your own IT team.

What we build

SACCO and MFI core banking

SACCO core banking software in Kenya has to do more than keep ledgers. Members expect to check balances, borrow and repay from their phones. Your board expects accurate reports on time. Our core banking system brings member accounts, savings, loans and the work of your staff into one place.

Digital, mobile and agency banking

We build the channels your customers use to reach your core banking system, and the API layer and middleware that connect them to it. Each is scoped as its own project:

  • Agency banking. Cash-in, cash-out, account opening and payments at agents in places where you have no branch, on POS, an agent app, a web portal or USSD, with float, commission and fraud rules in the back office.
  • Mobile banking app and USSD. An Android and iOS app in your brand and a USSD menu for feature phones, with device binding, one-time PINs and limits.
  • Internet banking. Separate retail, SME and corporate experiences, with bulk payments, approvals by mandate and service requests for corporate customers.

Payments

  • M-Pesa. STK Push collections and B2C payouts through Safaricom’s Daraja API, with status checks for callbacks that arrive late or never.
  • Other mobile money and banks. Other mobile money services across Africa, such as Airtel Money and MTN MoMo, and banks with open APIs connect the same way through their own APIs; where there is no API, bank statements are imported.
  • Interoperability. Mojaloop work in Tanzania to connect microfinance institutions, banks and mobile money through one payment gateway.

Digital onboarding and eKYC

Remote customer onboarding with identity checks and face liveness. For large programmes, biometric and smart-card enrolment, with verification at the point of service.

Reconciliation

A reconciliation engine that matches transactions across your systems and statements, and puts the exceptions in front of a person. Month-end no longer depends on someone’s spreadsheet.

How we deliver for enterprise teams

  • Architecture first. We settle questions such as PCI DSS scope at the start, because they drive cost and timeline.
  • Respect for your core. We integrate through your core banking system’s interfaces and follow your change process.
  • Production discipline. Testing with your teams, formal sign-off, handover documentation and runbooks.
  • Security as routine. Card numbers masked, secrets kept out of code, and least-privilege access for every integration.

Read more about how we work with larger organisations on our enterprise page.

  • Fraud and AML monitoring. Transaction monitoring, rule simulation and case management, including our product IntegWatch. See AML & fraud detection.
  • APIs and integration. WSO2 API Manager and Micro Integrator in front of your core banking system and payment gateways. See Integrations.

Planning a core banking or payments project?

Tell us what you are planning. We scope core banking, payments and identity work with your own IT team, starting with a discovery phase.